Customer Care

To properly care for your Sterling Silver & 18K Gold jewelry, give a little extra thought to how you store, wear and polish it. Store your jewelry in a dry and air-tight place. Keep the product in it's original bag to avoid scratching. Wear your jewelry often, but be sure to remove it when working with certain chemicals. It is always best to put your jewelry last when getting dressed. When polishing your jewelry be sure to use the right type of cloth. To avoid discoloration of your plated pieces, wear your jewelry after putting perfume or lotions. All of this will help keep your Sterling Silver and 18K Gold jewelry looking brilliant for years to come. To send your DW jewelry for service, send us an email on info@deenawagdy.com